
SUPPORT HUB
Centralised assistance for you
Stuck on an issue? Need a little bit of help?
Our support hub is a centralised area where we can provide help to you: whether you’re a customer of SAU Digital that needs remote desktop support or to submit a ticket in the customer portal, or just get some help with the common aliments of IT in daily life. There are free guides and resources available that you may find will lend a helping hand with frequent tech issues our customers face, whether in business or in their personal lives.
Please note that to utilise either (or both) our Customer Portal or Remote Support platform you will need to be a customer under the relevant service agreements. If you don’t have this, but would like to, then get in touch with us today. We’d be happy to have a chat.

RECENT Guides
Using Password Managers
With the many, now-complex passwords that you’ll have, it is probably a chore to try to remember them all.
Password Security
This guide is designed to educate you on the common contributors of security breaches, particularly things that you can
Setting up Email on your Mobile Device
Got your Office 365 email set up on your work computer, but haven’t got the faintest idea on how
Tools

Solarwinds Take Control Applet
Remote Desktop Support
We use this handy little tool to support you remotely. Please note that you must have the appropriate service agreement in place for this to be utilised.
Guide to Phishing Emails
A guide to identifying phishing emails and what to do about them Unless you’re a person who has been
Password Security
This guide is designed to educate you on the common contributors of security breaches, particularly things that you can
Setting up Email on your Mobile Device
Got your Office 365 email set up on your work computer, but haven’t got the faintest idea on how
Using Password Managers
With the many, now-complex passwords that you’ll have, it is probably a chore to try to remember them all.